/* ==========================================================================
   Ticketing admin theme. Brand colour: --brand (#004581).
   Sections: tokens, base, shell, header, components, forms, detail pages, auth, responsive
   ========================================================================== */

/* ---- tokens ---- */
:root{
  --brand:#004581;--brand-700:#003a6c;--brand-900:#00264a;--brand-300:#7db7ea;--brand-50:#e8f0f8;
  --bg:#f3f5f8;--surface:#fff;--line:#dde3ea;--line-soft:#eaeef3;--text:#14202e;--muted:#5b6878;
  --ok:#1a7f4b;--ok-bg:#e4f4ec;--warn:#8a5a00;--warn-bg:#fcf1d6;--bad:#b42318;--bad-bg:#fdebe9;
  --r:8px;--sidebar:248px;
  --font:"IBM Plex Sans",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;
}

/* ---- base ---- */
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;font:400 14.5px/1.55 var(--font);color:var(--text);background:var(--bg)}
a{color:var(--brand)}
h1,h2,h3,p{margin:0}
h1,h2,h3{font-weight:600;letter-spacing:-.01em}
:focus-visible{outline:2px solid var(--brand);outline-offset:2px}
.icon{flex:none;vertical-align:middle}
.muted{color:var(--muted)}
.num{font-variant-numeric:tabular-nums}

/* ---- shell: sidebar, top bar, content ---- */
.nav-toggle{position:absolute;opacity:0;pointer-events:none}
.app{display:flex;min-height:100vh}
.sidebar{width:var(--sidebar);background:var(--brand-900);color:#cfe0f1;display:flex;flex-direction:column;position:fixed;inset:0 auto 0 0;z-index:30;transition:transform .2s}
.brandbar{display:flex;align-items:center;gap:10px;padding:18px 18px 12px;color:#fff;font-weight:600;font-size:15px}
.brandbar .name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.mark{width:30px;height:30px;border-radius:7px;background:var(--brand-300);color:var(--brand-900);display:grid;place-items:center;font-weight:700;flex:none}
.mark.has-logo{background:#fff;overflow:hidden}
.mark img{width:100%;height:100%;object-fit:contain}
.nav{padding:8px 10px;display:flex;flex-direction:column;gap:2px;flex:1}
.nav a{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:7px;color:#cfe0f1;text-decoration:none}
.nav a:hover{background:rgba(255,255,255,.07);color:#fff}
.nav a[aria-current=page]{background:rgba(255,255,255,.12);color:#fff;box-shadow:inset 3px 0 0 var(--brand-300)}
.sidebar-foot{padding:14px 18px;font-size:12.5px;color:#8fb0d1;border-top:1px solid rgba(255,255,255,.08)}
.main{flex:1;margin-left:var(--sidebar);min-width:0;display:flex;flex-direction:column}
.topbar{height:56px;background:var(--surface);border-bottom:1px solid var(--line);display:flex;align-items:center;gap:12px;padding:0 24px;position:sticky;top:0;z-index:20}
.topbar .spacer{flex:1}
.context{color:var(--muted);font-size:13.5px}
.burger{display:none;cursor:pointer;padding:6px;border-radius:6px;color:var(--text)}
.scrim{display:none}
.content{padding:28px 32px 56px;width:100%}

/* user menu */
.usermenu{position:relative}
.usermenu summary{list-style:none;display:flex;align-items:center;gap:10px;cursor:pointer;padding:4px 6px;border-radius:8px}
.usermenu summary::-webkit-details-marker{display:none}
.usermenu summary:hover{background:var(--bg)}
.avatar{width:32px;height:32px;border-radius:50%;background:var(--brand-50);color:var(--brand);display:grid;place-items:center;font-weight:600;font-size:13px}
.menu{position:absolute;right:0;top:46px;min-width:236px;background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:8px;box-shadow:0 8px 24px rgba(0,38,74,.12)}
.menu .who{padding:8px 10px 10px;border-bottom:1px solid var(--line-soft);margin-bottom:6px}
.menu .who b{display:block;font-weight:600}
.menu button{width:100%;display:flex;align-items:center;gap:8px;padding:8px 10px;border:0;background:none;border-radius:6px;font:inherit;color:var(--text);cursor:pointer;text-align:left}
.menu button:hover{background:var(--bg)}

/* ---- page header ---- */
.pagehead{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:20px;flex-wrap:wrap}
.pagehead h1{font-size:22px;line-height:1.25}
.pagehead p{color:var(--muted);margin-top:2px}
.crumb{display:inline-block;margin-bottom:6px;color:var(--muted);font-size:13px;text-decoration:none}
.crumb:hover{color:var(--brand)}

/* ---- components ---- */
.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);margin-bottom:20px}
.panel[id]{scroll-margin-top:72px}
.panel-h{padding:14px 18px;border-bottom:1px solid var(--line-soft);display:flex;justify-content:space-between;align-items:center;gap:12px}
.panel-h h2{font-size:15px}
.panel-b{padding:18px}
.note{padding:10px 18px;color:var(--muted);font-size:13px;border-top:1px solid var(--line-soft)}

.stats{display:flex;flex-wrap:wrap;background:var(--surface);border:1px solid var(--line);border-radius:var(--r);margin-bottom:20px;overflow:hidden}
.stat{flex:1 1 180px;padding:16px 20px;border-right:1px solid var(--line-soft)}
.stat:last-child{border-right:0}
.stat b{display:block;font-size:26px;font-weight:600;line-height:1.2;font-variant-numeric:tabular-nums}
.stat span{color:var(--muted);font-size:13.5px}

.table-wrap{overflow-x:auto}
table{width:100%;border-collapse:collapse}
th,td{text-align:left;padding:12px 16px;border-bottom:1px solid var(--line-soft);white-space:nowrap}
th{font-size:12.5px;font-weight:500;color:var(--muted);background:#f8fafc}
td.wrap{white-space:normal;min-width:220px}
tbody tr:hover td{background:#f8fafc}
tbody tr:last-child td{border-bottom:0}

.badge{display:inline-flex;align-items:center;gap:6px;padding:2px 10px;border-radius:999px;font-size:12.5px;font-weight:500;background:var(--line-soft);color:#3b4756}
.badge::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}
.badge.ok{background:var(--ok-bg);color:var(--ok)}
.badge.warn{background:var(--warn-bg);color:var(--warn)}
.badge.bad{background:var(--bad-bg);color:var(--bad)}
.badge.info{background:var(--brand-50);color:var(--brand)}

.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:8px 14px;border-radius:7px;border:1px solid var(--brand);background:var(--brand);color:#fff;font:500 14px var(--font);text-decoration:none;cursor:pointer;line-height:1.4}
.btn:hover{background:var(--brand-700);border-color:var(--brand-700)}
.btn-secondary{background:var(--surface);color:var(--brand);border-color:var(--line)}
.btn-secondary:hover{background:var(--brand-50);border-color:var(--brand-50)}
.btn-outline-warn{background:var(--surface);color:var(--warn);border-color:#ecd6a0}
.btn-outline-warn:hover{background:var(--warn-bg);border-color:var(--warn)}
.btn-outline-danger{background:var(--surface);color:var(--bad);border-color:#f0c4c0}
.btn-outline-danger:hover{background:var(--bad-bg);border-color:var(--bad)}
.btn-sm{padding:5px 10px;font-size:13px}
.actions{display:flex;flex-wrap:wrap;gap:6px;align-items:center}
.actions form{margin:0}
td .actions{white-space:normal;min-width:260px}

.alert{display:flex;gap:10px;padding:12px 14px;border-radius:var(--r);margin-bottom:16px;border:1px solid}
.alert.ok{background:var(--ok-bg);border-color:#b6dfc8;color:#11593a}
.alert.error{background:var(--bad-bg);border-color:#f3c3be;color:#8f1d14}
.alert ul{margin:2px 0 0;padding-left:18px}
.empty{text-align:center;padding:48px 20px}
.empty h2{font-size:16px;margin-bottom:6px}
.empty p{color:var(--muted);max-width:42ch;margin:0 auto 16px}

/* ---- forms ---- */
.form-section{padding:20px;border-bottom:1px solid var(--line-soft)}
.form-section>h2{font-size:15px;margin-bottom:2px}
.form-section>p{color:var(--muted);margin-bottom:16px;font-size:13.5px}
.form-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:16px 20px}
.field.full{grid-column:1/-1}
.field label{display:block;font-weight:500;margin-bottom:5px}
.field .hint{color:var(--muted);font-size:12.5px;margin-top:4px}
.req{color:var(--bad)}
input,select,textarea{display:block;width:100%;padding:8px 11px;border:1px solid #c6cfd9;border-radius:7px;background:#fff;font:inherit;color:var(--text)}
input:focus,select:focus,textarea:focus{outline:2px solid var(--brand-50);border-color:var(--brand)}
input[type=file]{padding:6px}
input[type=checkbox]{display:inline-block;width:auto;margin:3px 0 0}
.form-actions{padding:14px 20px;display:flex;gap:10px;justify-content:flex-end;background:#fafbfc;border-radius:0 0 var(--r) var(--r)}
.panel>form>.form-section:last-of-type{border-bottom:0}

input[type=color]{width:84px;height:38px;padding:3px;cursor:pointer}
.dot{display:inline-block;width:10px;height:10px;border-radius:50%;margin-right:8px}
.logo-preview{max-width:160px;max-height:80px;border:1px solid var(--line);border-radius:var(--r);padding:6px;background:#fff}

/* role editor */
.checks{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:10px 20px}
.check{display:flex;gap:8px;align-items:flex-start;font-weight:400;margin:0}
.perm-group{padding:16px 20px;border-bottom:1px solid var(--line-soft)}
.perm-group h3{font-size:13.5px;margin-bottom:10px}

/* ---- detail pages ---- */
.kv{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px 24px;margin:0}
.kv dt{color:var(--muted);font-size:12.5px;margin-bottom:2px}
.kv dd{margin:0;overflow-wrap:anywhere}
.tabs{display:flex;gap:4px;flex-wrap:wrap;border-bottom:1px solid var(--line);margin:0 0 20px}
.tabs a{padding:9px 14px;color:var(--muted);text-decoration:none;border-bottom:2px solid transparent;margin-bottom:-1px}
.tabs a:hover,.tabs a[aria-current=page]{color:var(--brand);border-bottom-color:var(--brand)}
.tabs a[aria-current=page]{font-weight:500}
.tabs .n{display:inline-block;min-width:22px;padding:0 6px;margin-left:6px;border-radius:999px;background:var(--line-soft);color:var(--text);font-size:12px;text-align:center}

/* ---- sign-in and bare pages ---- */
.auth{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);min-height:100vh}
.auth-side{background:var(--brand);color:#fff;padding:48px;display:flex;flex-direction:column;justify-content:space-between}
.auth-side h2{font-size:30px;line-height:1.2;max-width:15ch;font-weight:600}
.auth-side p{color:#c3d7ec;max-width:36ch;margin-top:12px}
.auth-main{display:grid;place-items:center;padding:32px}
.auth-card{width:100%;max-width:380px}
.auth-card h1{font-size:22px;margin-bottom:4px}
.auth-card .field{margin-bottom:14px}
.bare{min-height:100vh;display:grid;place-items:center;padding:24px}

/* ---- responsive ---- */
@media(max-width:900px){
  .sidebar{transform:translateX(-100%)}
  .main{margin-left:0}
  .burger{display:block}
  .nav-toggle:checked ~ .app .sidebar{transform:none}
  .nav-toggle:checked ~ .scrim{display:block;position:fixed;inset:0;background:rgba(0,0,0,.4);z-index:25}
  .form-grid{grid-template-columns:1fr}
  .auth{grid-template-columns:1fr}
  .auth-side{display:none}
  .auth-card .auth-logo-m{display:block}
  .topbar{padding:0 14px}
  .content{padding:20px 14px 48px}
}
@media(prefers-reduced-motion:reduce){*{transition:none!important}}

/* small logos, ticket pages */
.thumb{width:28px;height:28px;object-fit:contain;border:1px solid var(--line);border-radius:6px;background:#fff;vertical-align:middle;margin-right:8px}

/* tickets */
.ticket-grid{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:20px;align-items:start}
.filters{display:flex;flex-wrap:wrap;gap:8px;padding:14px 18px;border-bottom:1px solid var(--line-soft)}
.filters input,.filters select{width:auto;min-width:150px;padding:6px 10px}
.pager{display:flex;flex-wrap:wrap;gap:12px;align-items:center;justify-content:center;padding:12px;border-top:1px solid var(--line-soft)}
.chip{display:inline-flex;align-items:center;font-weight:500;white-space:nowrap}
.msg{padding:16px 18px;border-bottom:1px solid var(--line-soft)}
.msg.internal{background:#fffaf0;border-left:3px solid var(--warn)}
.msg-h{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:6px}
.msg-body{white-space:pre-wrap;overflow-wrap:anywhere}
.activity{padding:8px 18px;color:var(--text);font-size:13px;border-bottom:1px solid var(--line-soft);background:#fafbfc}
.avatar.sm{width:26px;height:26px;font-size:11px}
.files{list-style:none;margin:10px 0 0;padding:0;display:flex;flex-wrap:wrap;gap:6px}
.files a{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border:1px solid var(--line);border-radius:999px;font-size:13px;text-decoration:none}
.kv.stack{grid-template-columns:1fr}
.inline-edit summary{list-style:none;cursor:pointer}
.inline-edit summary::-webkit-details-marker{display:none}
.inline-edit[open]{flex-basis:100%}
.inline-edit form{margin-top:8px}
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
@media(max-width:1100px){.ticket-grid{grid-template-columns:1fr}}

/* nested side menu */
.nav a.open{color:#fff}
.nav .sub{margin:2px 0 8px 18px;padding-left:8px;border-left:1px solid rgba(255,255,255,.14);display:flex;flex-direction:column;gap:1px}
.nav .sub a{padding:7px 10px;font-size:13.5px}
.nav .sub .icon{width:16px;height:16px}
.nav .sub .sub{margin-left:12px}
.nav-title{padding:8px 12px 4px;font-size:12px;color:#8fb0d1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

/* ---- searchable drop-downs (assets/app.js) ---- */
.sx{position:relative;display:block;width:100%}
.filters .sx{width:auto;min-width:150px}
.sx-native{position:absolute;inset:0;width:100%;height:100%;opacity:0;pointer-events:none}
.sx-btn{display:flex;align-items:center;justify-content:space-between;gap:8px;width:100%;padding:8px 11px;border:1px solid #c6cfd9;border-radius:7px;background:#fff;font:inherit;color:var(--text);text-align:left;cursor:pointer}
.filters .sx-btn{padding:6px 10px}
.sx-btn::after{content:"";flex:none;width:7px;height:7px;border:solid var(--muted);border-width:0 2px 2px 0;transform:rotate(45deg) translateY(-2px)}
.sx-btn:disabled{background:var(--bg);cursor:not-allowed;color:var(--muted)}
.sx-btn.is-placeholder .sx-text{color:var(--muted)}
.sx-text{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.sx-panel{position:absolute;z-index:40;left:0;top:calc(100% + 4px);min-width:100%;width:max-content;max-width:min(360px,90vw);background:var(--surface);border:1px solid var(--line);border-radius:var(--r);box-shadow:0 8px 24px rgba(0,38,74,.14);padding:8px}
.sx-panel[hidden],.sx-none[hidden],.sx-list [hidden]{display:none}
.sx-search,.sx-filter{padding:6px 10px;margin-bottom:6px}
.sx-filter{margin-bottom:4px}
.sx-list{list-style:none;margin:0;padding:0;max-height:260px;overflow-y:auto}
.sx-opt{padding:7px 10px;border-radius:6px;cursor:pointer}
.sx-opt.is-active,.sx-opt:hover{background:var(--brand-50)}
.sx-opt.is-selected{font-weight:600;color:var(--brand)}
.sx-opt[aria-disabled=true]{color:var(--muted);cursor:not-allowed}
.sx-group{padding:8px 10px 2px;font-size:12px;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.03em}
.sx-none{padding:8px 10px;color:var(--muted)}

/* ---- dashboard ---- */
.range{display:flex;flex-wrap:wrap;gap:6px}
.range .btn[aria-pressed=true]{background:var(--brand);color:#fff;border-color:var(--brand)}
.range-custom{display:flex;flex-wrap:wrap;gap:12px;align-items:flex-end;padding:12px 18px;border-bottom:1px solid var(--line-soft)}
.range-custom[hidden],#dash-error[hidden]{display:none}
.range-custom label{font-weight:500;font-size:13px}
.range-custom input{width:auto;padding:6px 10px;margin-top:4px}
#dash-error{margin:12px 18px 0}
.dash-grid{display:grid;grid-template-columns:minmax(0,7fr) minmax(0,3fr);gap:20px;padding:16px 18px 18px}
.dash-h{font-size:14px;font-weight:600;margin:0 0 8px}
.dash-h .muted{font-weight:400}
.chart-box{position:relative;min-height:300px}
.chart-box svg{display:block;max-width:100%}
#dash.is-loading .chart-box{opacity:.5;transition:opacity .15s}
.legend{display:flex;gap:16px;margin-top:6px;font-size:13px;color:var(--muted)}
.legend-i{display:inline-flex;align-items:center;gap:6px}
.legend-sw{display:inline-block;width:10px;height:10px;border-radius:3px;flex:none}
.chart-tip{position:absolute;pointer-events:none;background:var(--surface);border:1px solid var(--line);border-radius:6px;padding:6px 10px;font-size:12.5px;box-shadow:0 4px 14px rgba(0,38,74,.12);white-space:nowrap}
.chart-tip[hidden]{display:none}
.chart-empty{display:grid;place-items:center;min-height:240px;text-align:center}
.pie{margin:0 auto}
.pie-legend{list-style:none;margin:14px 0 0;padding:0;display:grid;gap:6px}
.pie-legend li{display:flex;align-items:center;gap:8px}
.pie-name{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.dash-split{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;align-items:start}
.feed{list-style:none;margin:0;padding:0}
.feed li{padding:12px 18px;border-bottom:1px solid var(--line-soft)}
.feed li:last-child{border-bottom:0}
.feed-top{display:flex;justify-content:space-between;align-items:center;gap:8px;font-size:13px}
.feed-main{margin-top:2px;overflow-wrap:anywhere}
.feed-meta{font-size:12.5px;margin-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
@media(max-width:1000px){.dash-grid,.dash-split{grid-template-columns:1fr}}

/* Super Admin settings */
.inline-form{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.inline-form input{min-width:240px}
.mail-preview{border:1px solid var(--line,#dbe3ec);border-radius:8px;overflow:auto;max-height:480px}
.form-section textarea{width:100%;font-family:ui-monospace,Menlo,Consolas,monospace;font-size:13px}
.pick-list{max-height:240px;overflow:auto;border:1px solid var(--line,#dbe3ec);border-radius:8px;padding:10px 12px;margin-top:8px}
.pick-list [hidden]{display:none}
.dash-grid.single{grid-template-columns:1fr}

.auth-logo{background:#fff;border-radius:12px;padding:12px 18px;align-self:flex-start}
.auth-logo img{display:block;height:44px;width:auto}
.auth-logo-m{mix-blend-mode:multiply;display:none;height:40px;width:auto;margin-bottom:22px}

/* Profile photos */
.avatar-img{border-radius:50%;object-fit:cover;flex:none;display:inline-grid;place-items:center;vertical-align:middle}
.avatar-default{background:var(--brand-50);color:#7d93ab}
.sidebar-user{display:flex;align-items:center;gap:12px;margin:4px 14px 10px;padding:10px 12px;border-radius:10px;background:rgba(255,255,255,.07)}
.sidebar-user .avatar-img{border:2px solid rgba(255,255,255,.35)}
.sidebar-user b{display:block;color:#fff;font-size:14px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.sidebar-user span.role{display:block;color:#a9c3de;font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.sidebar-user div{min-width:0}
.cell-person{display:flex;align-items:center;gap:10px}
.photo-field img{margin-bottom:10px}

/* Phone number with country code */
.phone-input{display:flex;gap:8px;align-items:stretch}
.phone-input .sx{width:auto;flex:none;min-width:112px}
.phone-input select:not(.sx-native){flex:none;width:112px}
.phone-input input{flex:1;min-width:0}

/* Project FAQs */
.faq-list{padding:4px 0}
.faq{border-bottom:1px solid var(--line-soft)}
.faq:last-child{border-bottom:0}
.faq summary{cursor:pointer;padding:12px 18px;font-weight:500;list-style:none;display:flex;gap:8px;align-items:center}
.faq summary::-webkit-details-marker{display:none}
.faq summary::before{content:'+';width:18px;flex:none;color:var(--brand);font-weight:600}
.faq[open] summary::before{content:'\2212'}
.faq-a{padding:0 18px 14px 44px;color:var(--text,#1c2b3a);line-height:1.55;overflow-wrap:anywhere}
.faq-hint{margin-bottom:16px}

/* Live notifications (bell, toasts, new-ticket bar) */
.notif{position:relative}
.notif summary{list-style:none;cursor:pointer;position:relative;display:grid;place-items:center;width:38px;height:38px;border-radius:50%;color:var(--muted,#5b6878)}
.notif summary::-webkit-details-marker{display:none}
.notif summary:hover{background:var(--brand-50)}
.notif-count{position:absolute;top:2px;right:0;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:#d92d20;color:#fff;font-size:11px;font-weight:600;line-height:18px;text-align:center}
.notif-menu{position:absolute;right:0;top:44px;width:340px;max-width:calc(100vw - 24px);background:var(--surface,#fff);border:1px solid var(--line,#dbe3ec);border-radius:10px;box-shadow:0 12px 32px rgba(16,24,40,.14);z-index:40;padding:0}
.notif-head{display:flex;justify-content:space-between;align-items:center;padding:12px 14px;border-bottom:1px solid var(--line-soft,#eef2f6)}
.notif-list{list-style:none;margin:0;padding:0;max-height:380px;overflow:auto}
.notif-list li{border-bottom:1px solid var(--line-soft,#eef2f6)}
.notif-list li:last-child{border-bottom:0}
.notif-list a{display:block;padding:10px 14px;color:inherit;text-decoration:none}
.notif-list a:hover{background:var(--brand-50)}
.notif-list li.unread a{box-shadow:inset 3px 0 0 var(--brand)}
.notif-list b{display:block;font-size:13.5px}
.notif-body{display:block;font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.notif-at{display:block;font-size:12px;margin-top:2px}
.notif-empty{padding:16px 14px}
.notif .linkish.notif-desktop{display:block;width:100%;border-radius:0;padding:10px 14px;border-top:1px solid var(--line-soft,#eef2f6);text-align:left}
.notif .linkish{width:auto;display:inline;background:none;border:0;padding:0;color:var(--brand);font:inherit;font-size:13px;cursor:pointer}
.notif .linkish:hover{background:none;text-decoration:underline}
.toasts{position:fixed;right:18px;bottom:18px;display:flex;flex-direction:column;gap:10px;z-index:60;max-width:min(360px,calc(100vw - 36px))}
.toast{display:block;background:var(--brand-900,#00264a);color:#fff;border-radius:10px;padding:12px 14px;box-shadow:0 10px 30px rgba(0,0,0,.2);text-decoration:none;animation:toast-in .25s ease-out;transition:opacity .4s,transform .4s}
.toast b{display:block;font-size:14px}
.toast span{display:block;font-size:13px;color:#cfe0f1;margin-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.toast.out{opacity:0;transform:translateY(8px)}
@keyframes toast-in{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.live-bar{display:flex;gap:8px;align-items:center}
@media(prefers-reduced-motion:reduce){.toast{animation:none;transition:none}}
.alert.info{background:var(--brand-50);border-color:#bcd3ea;color:var(--brand-900,#00264a)}
.notif .notif-mode{padding:8px 14px;font-size:12px;border-top:1px solid var(--line-soft,#eef2f6)}
#ws-test-result.ws-ok{color:#11593a}
#ws-test-result.ws-bad{color:#8f1d14}

/* Version history */
.version-summary{margin:0 0 14px;color:var(--text,#1c2b3a)}
.version-area{font-size:14px;font-weight:600;margin:16px 0 6px}
.version-list{margin:0;padding-left:20px;line-height:1.6}
.version-list li{margin-bottom:4px}

/* Subscriptions */
.meter{height:8px;border-radius:4px;background:var(--line-soft,#eef2f6);overflow:hidden}
.meter span{display:block;height:100%;background:var(--brand);border-radius:4px}
.meter.full span{background:#d92d20}
.plans-table th{vertical-align:top}
.plans-table td.num,.plans-table th{text-align:left}
.plan-cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:16px;padding:18px}
.plan-card{border:1px solid var(--line);border-radius:12px;padding:18px}
.plan-card.current{border-color:var(--brand);box-shadow:inset 0 0 0 1px var(--brand)}
.plan-card h3{font-size:17px;display:flex;justify-content:space-between;align-items:center;gap:8px}
.plan-card .price{font-size:22px;font-weight:600;margin:8px 0 4px}
.plan-card ul{list-style:none;margin:12px 0 0;padding:0;font-size:13.5px}
.plan-card li{display:flex;justify-content:space-between;padding:4px 0;border-bottom:1px solid var(--line-soft,#eef2f6)}

/* Super Admin > Logs */
.table.logs td{vertical-align:top}
.table.logs .nowrap{white-space:nowrap}
.log-msg{word-break:break-word}
.log-detail{margin-top:4px}
.log-detail summary{cursor:pointer;color:var(--muted,#5c6b7f);font-size:.85em}
.log-detail pre{margin:6px 0 0;padding:10px;background:rgba(0,0,0,.04);border-radius:8px;overflow:auto;max-height:320px;font-size:.8em;line-height:1.45;white-space:pre-wrap;word-break:break-word}
.log-note{margin-top:12px;font-size:.85em}
/* Sidebar count (e.g. unread contact messages) */
.nav-badge{margin-left:auto;min-width:20px;height:20px;padding:0 6px;border-radius:10px;background:#e5484d;color:#fff;font-size:11.5px;font-weight:600;line-height:20px;text-align:center}
.message-body{background:var(--line-soft,#f3f6fa);border-radius:8px;padding:14px 16px;overflow-wrap:anywhere}
/* Staff location */
.loc-map{display:block;width:100%;height:340px;border:1px solid var(--line,#e5e7eb);border-radius:8px;margin:10px 0 14px;background:#eef2f6}
.loc-status{min-height:1.2em}
.loc-status.ok{color:#15803d}.loc-status.bad{color:#b42318}
@media (max-width:640px){.loc-map{height:260px}}
/* Dashboard staff map */
.staffmap{height:420px;border-radius:8px;border:1px solid var(--line,#e5e7eb);background:#eef2f6;z-index:0}
.staffmap-note{margin:10px 0 4px}
.staffmap-legend{display:inline-flex;gap:6px;align-items:center;font-size:12.5px;color:var(--muted,#6b7280)}
.staffmap-legend .dot{display:inline-block;width:10px;height:10px;border-radius:50%;margin-left:6px}
.staffmap-legend .dot.now{background:#16a34a}.staffmap-legend .dot.today{background:#d97706}.staffmap-legend .dot.old{background:#94a3b8}
.staffmap-list ul{margin:8px 0 0;padding-left:18px;columns:2;column-gap:28px}.staffmap-list li{margin:3px 0;break-inside:avoid}
.staffmap-pop{font-size:13px;line-height:1.45;min-width:180px}.staffmap-links{display:flex;gap:12px;margin-top:6px}
@media (max-width:640px){.staffmap{height:300px}.staffmap-list ul{columns:1}}
/* Chat */
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);border:0}
.chat{display:grid;grid-template-columns:300px 1fr;height:calc(100vh - 190px);min-height:420px;background:#fff;border:1px solid var(--line,#e5e7eb);border-radius:10px;overflow:hidden}
.chat-list{border-right:1px solid var(--line,#e5e7eb);overflow-y:auto}
.chat-list ul{list-style:none;margin:0;padding:6px}
.chat-empty{padding:16px}
.chat-contact{display:flex;gap:10px;align-items:center;padding:10px;border-radius:8px;color:inherit;text-decoration:none}
.chat-contact:hover{background:var(--line-soft,#f3f6fa)}
.chat-contact.is-current{background:#e8f0fa}
.chat-who{flex:1;min-width:0;display:flex;flex-direction:column}
.chat-who b{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-preview{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-meta{display:flex;flex-direction:column;align-items:flex-end;gap:4px}
.chat-time{font-size:11.5px;white-space:nowrap}
.chat-meta .nav-badge{margin-left:0}
.chat-thread{display:flex;flex-direction:column;min-width:0;min-height:0}
.chat-placeholder{margin:auto;text-align:center}
.chat-head{display:flex;gap:10px;align-items:center;padding:10px 14px;border-bottom:1px solid var(--line,#e5e7eb)}
.chat-back{display:none;text-decoration:none;font-size:20px;padding:0 6px}
.chat-messages{flex:1;overflow-y:auto;padding:14px;background:#f6f8fb;display:flex;flex-direction:column;gap:6px}
.chat-loading{margin:auto}
.chat-msg{display:flex}
.chat-msg.mine{justify-content:flex-end}
.chat-bubble{max-width:min(520px,78%);background:#fff;border:1px solid var(--line,#e5e7eb);border-radius:12px 12px 12px 4px;padding:8px 10px;box-shadow:0 1px 1px rgba(0,0,0,.03)}
.chat-msg.mine .chat-bubble{background:var(--brand,#004581);color:#fff;border-color:transparent;border-radius:12px 12px 4px 12px}
.chat-text{white-space:pre-wrap;overflow-wrap:anywhere}
.chat-at{display:block;font-size:11px;opacity:.65;margin-top:3px;text-align:right}
.chat-image{display:block;margin-bottom:4px}
.chat-image img{display:block;max-width:100%;height:auto;max-height:320px;width:auto;border-radius:8px}
.chat-compose{border-top:1px solid var(--line,#e5e7eb);padding:10px 12px;background:#fff}
.chat-row{display:flex;gap:8px;align-items:flex-end}
.chat-row textarea{flex:1;resize:none;min-height:40px;max-height:160px;line-height:1.4}
.chat-attach{cursor:pointer;padding:9px 10px}
.chat-attachment{display:flex;align-items:center;gap:10px;margin-bottom:8px}
.chat-attachment img{height:64px;width:auto;border-radius:6px;border:1px solid var(--line,#e5e7eb)}
.chat-attachment .linkish{background:none;border:0;color:var(--brand);cursor:pointer;padding:0;font:inherit}
.chat-error{color:#b42318;font-size:13px;margin-bottom:6px}
@media (max-width:760px){
  .chat{grid-template-columns:1fr;height:calc(100vh - 150px)}
  .chat.chat-open .chat-list{display:none}
  .chat:not(.chat-open) .chat-thread{display:none}
  .chat-back{display:inline-block}
}
.chat [hidden]{display:none!important}
.staffmap-panel .panel-h .actions{flex-wrap:wrap;justify-content:flex-end}.staffmap-panel select{max-width:240px}